Responsible Gaming
Gaming Should Be Entertainment
At 1win, we believe that gaming should be enjoyed as a form of entertainment only. It is not a way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and always set limits on your spending and time.
Age Verification
In India, you must be at least 18 years of age to participate in gaming activities on 1win. We are committed to ensuring that only individuals of legal age access our platform. By registering, you confirm that you are 18 years of age or older, or the legal gambling age in your jurisdiction, whichever is higher.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family or friends
- Spending more time and money on gaming than intended
- Feeling anxious or irritable when unable to gamble
- Neglecting work, studies, or personal relationships due to gaming
- Using gaming to escape problems or negative emotions
- Borrowing money or going into debt to fund gambling
- Lying about the extent of gaming activities
- Failing at attempts to cut back or stop gambling
Self-Help Tools and Responsible Gaming Features
1win provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a limit on losses you are willing to accept
- Reality Checks: Receive periodic reminders about your gaming session duration and spending
- Self-Exclusion: Take a break from gaming by temporarily or permanently closing your account
- Time Limits: Set session duration limits to control how long you play
To access these tools, log into your 1win account and navigate to the Responsible Gaming section in your account settings.
Support Organizations and Resources
If you are struggling with problem gambling, help is available. Please contact one of the following organizations:
India
- All India Gaming Federation (AIGF): Information and resources about responsible gaming in India
- National Institute of Mental Health and Neuro Sciences (NIMHANS): Mental health support services
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information on problem gambling prevention and support
Seek Help Today
If you believe you have a problem with gambling, or if someone you care about does, please reach out for help immediately. Problem gambling is a serious issue, but support and recovery are possible with the right resources and professional assistance.
Do not hesitate to contact one of the support organizations listed above. They are here to help you.
1win Customer Support
For questions about responsible gaming features or to access our self-help tools, please contact 1win Customer Support. Our team is available to assist you in implementing responsible gaming measures on your account.